Terms of Service
Last Updated: August 9, 2026
Welcome to the Challenger Family Dental website. These Terms of Service (“Terms”) govern your access to and use of the Challenger Family Dental website, online forms, appointment request features, and related online services (collectively, the “Site”).
By accessing or using the Site, submitting a form, or requesting an appointment, you agree to these Terms. If you do not agree, please do not use the Site.
1. Dental and Medical Disclaimer
Information provided on this Site is for general informational and educational purposes only. It is not intended to replace professional dental or medical advice, diagnosis, or treatment.
Use of this Site, submission of an online form, or communication with Challenger Family Dental does not by itself establish a dentist-patient relationship.
Always seek the advice of a qualified dental or healthcare professional regarding questions about your oral or overall health.
If you believe you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care immediately.
2. Appointment Requests and Consultations
The Site may allow you to request or schedule appointments, consultations, or other services.
Submitting an appointment request does not guarantee an appointment until it has been accepted or confirmed by Challenger Family Dental.
Appointment availability, treatment eligibility, pricing, treatment recommendations, and estimated treatment timelines may vary based on an individual patient's needs and clinical evaluation.
Any offer for a consultation does not guarantee that a particular procedure or treatment will be appropriate for you.
3. Treatment Information
Descriptions of dental services, including dental implants, cosmetic dentistry, restorative dentistry, oral surgery, dentures, Invisalign®, emergency dentistry, and other procedures, are provided for informational purposes.
Treatment recommendations can only be made after an appropriate examination and evaluation by a qualified dental professional.
Individual results vary. Photographs, testimonials, patient stories, or examples displayed on the Site should not be interpreted as a promise or guarantee of a particular result.
4. Communications and Text Messages
When you voluntarily provide your telephone number through our Site, advertisements, appointment forms, lead forms, or other communication channels, you may receive communications from Challenger Family Dental relating to your inquiry, requested appointment, consultation, or services.
Where you separately provide consent to receive marketing or promotional text messages, Challenger Family Dental may send promotional communications in accordance with that consent.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing dental services.
We do not sell or share text-message opt-in data or consent with third parties for their own marketing or promotional purposes.
5. Email Communications
If you provide your email address, Challenger Family Dental may use it to respond to your inquiry, provide information concerning appointments or services, and, where permitted, send information about services, promotions, or practice updates.
You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in those communications.
6. Facebook, Instagram, Google, and Other Advertising Platforms
You may reach Challenger Family Dental through advertisements or lead forms operated by third-party platforms such as Facebook, Instagram, or Google.
Those platforms operate independently and may have their own terms of service and privacy policies. Challenger Family Dental is not responsible for the privacy or data practices of third-party platforms.
Information received by Challenger Family Dental through a lead form may be used to respond to your inquiry, contact you regarding the service in which you expressed interest, and assist you with requesting or scheduling an appointment.
7. Privacy
Your use of the Site is also subject to the Challenger Family Dental Privacy Policy.
The Privacy Policy describes how Challenger Family Dental may collect, use, disclose, and protect information provided through the Site.
8. Accuracy of Information
We make reasonable efforts to keep information on the Site accurate and current. However, we do not guarantee that all content will always be complete, current, or error-free.
Services, availability, promotions, pricing, financing options, insurance participation, and other information may change without notice.
For current information regarding a particular service or treatment, please contact Challenger Family Dental directly.
9. Insurance, Financing, and Payment Information
References to dental insurance, financing, payment plans, or other payment options do not guarantee eligibility, approval, insurance coverage, or reimbursement.
Insurance benefits and coverage vary by plan and patient. Patients are responsible for confirming their benefits and for amounts not covered by their insurance plan.
Financing arrangements, when available, may be subject to separate terms, eligibility requirements, and approval by third-party providers.
10. Website Use
You agree to use the Site only for lawful purposes.
You may not attempt to interfere with the operation or security of the Site, gain unauthorized access to the Site or associated systems, submit false or fraudulent information, impersonate another person, distribute malicious software, or use automated systems to improperly access or collect information from the Site.
11. Intellectual Property
Unless otherwise stated, the Site and its original content—including text, graphics, branding, logos, photographs, videos, page designs, and other materials—are owned by or licensed to Challenger Family Dental and are protected by applicable intellectual property laws.
You may access the Site for your personal, noncommercial use. You may not reproduce, distribute, modify, republish, or commercially exploit Site content without appropriate authorization.
Third-party trademarks and product names remain the property of their respective owners.
12. Third-Party Websites
The Site may contain links to third-party websites, services, scheduling platforms, financing providers, social networks, or other external resources.
These links are provided for convenience. Challenger Family Dental does not control and is not responsible for the content, availability, security, terms, or privacy practices of third-party websites.
13. Website Availability
We do not guarantee that the Site will always be available, uninterrupted, secure, or free from errors.
We may modify, suspend, restrict, or discontinue any portion of the Site at any time without notice.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHALLENGER FAMILY DENTAL AND ITS OWNERS, DENTISTS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE SITE.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
15. No Guarantee of Results
Dental and cosmetic treatment outcomes vary from patient to patient based on numerous factors.
Nothing contained on this Site, in an advertisement, testimonial, consultation request, or other marketing communication constitutes a guarantee of treatment results.
16. Changes to These Terms
Challenger Family Dental may revise these Terms periodically.
Changes become effective when the updated Terms are posted on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to applicable conflict-of-law principles.
18. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
19. Contact Challenger Family Dental
Questions regarding these Terms may be directed to:
Challenger Family Dental
9096-1 Cleveland Rd
Clayton, NC 27520
Phone: (919) 694-0694
By using this Site, you acknowledge that you have read and agree to these Terms of Service.